‘Online Monitoring’: The Consumer Goods Giant Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered more than 150 years ago within a Pennsylvania drilling site, the simple jar of Vaseline may not seem like an clear candidate for digital platform algorithms.
Yet the brand’s emergence as a viral TikTok topic has positioned it at the vanguard of an advertising revolution, seeing big businesses spending big on content creators and devoting less capital to marketing items in legacy broadcasters.
The Path from Petroleum to Platforms
Originally produced in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers using on their skin with a byproduct of the drilling process. Today, a spree of amateur-created clips have documented the product’s widespread use in “practical tricks”.
It has been touted as a fix for dirty sneakers or making fragrance last longer, and also a remedy for squeaky doors. Its use has even extended to prevent the annoyance of chip seasoning clinging to fingers.
Capitalising on the Conversation
Detecting the product’s new life online, strategists within the corporation boosted the tips by asking their own scientists to test them and letting the content creators in on the results.
Claims that Vaseline reduced the burn from hot food on the lips were confirmed. Similarly supported were ideas it could lengthen scent duration and rejuvenate purses. Proposals that it might whiten teeth or make eyelashes longer were disproven.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has helped convince executives to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been termed “social listening”. Fernando Fernández, recently appointed, has suggested it is aiming to spend a full fifty percent of its huge ad budget on platform-based material.
Adapting to New Consumer Habits
Selina Sykes, who is leading the online push, said the company was just evolving with contemporary approaches of connecting with customers. She said participating on platforms “without spoiling the atmosphere” was essential.
“How do brands authentically become part of the conversation? This remains our core objective as brands, back to when people were hanging out their laundry and talking about what they used.
“The trend is shifting from a one-to-many model, where we would just transmit messages … Currently, it's countless discussions, many communities. The shift of the algorithms means that these communities feel niche, however, they are large.
“Having your brand advocated by users, mentioned by individuals, this builds credibility and connection. Creators are critical to that. We’re really scaling this advocacy model.”
A Seismic Media Shift
This plan mirrors profound shifts occurring in how media is consumed, with younger consumers devoting greater hours to digital networks than legacy broadcast and print media.
The transition is visible in falling revenues for broadcast and newspaper ads. Within the United Kingdom, advertising income for major broadcasters have dropped substantially in inflation-adjusted terms since 2019.
The Creator Economy Boom
It also reflects a merging of functions as brands effectively act as media producers, linking up with numerous influencers to promote their goods.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and they are dedicating far more hours to digital video and image apps than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us audiences believe endorsements from the individuals they follow over traditional advertisements. That’s a consistent trend.”
He added firms may also cut expenditures by investing in creators over big traditional media campaigns, which also permits simpler message refinement to gauge performance.
Such methods are increasing. Marketing investment on digital creator partnerships is increasing four times faster than the broader media sector. Stateside, it has over doubled since 2021 and is expected to hit tens of billions in 2025.
The Enduring Power of Broadcast
Despite the huge changes, experts said they believed television commercials still played a key part to play, as broadcasters retained the power to drive countrywide discourse.
The executive noted: “Among the most effective advertising investments is still major broadcast spectacles. It's not a matter of networks declaring: ‘We are no longer pertinent.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”